Philip Winslow

Phillip Winslow, 57, from Rayleigh in Essex can do nothing to put right a series of errors from a foreign-trained dentist who then disappeared back overseas. 

Phillip Winslow was first treated by Polish dentist Dr Reichel in the summer of 2009 for implant and bridge work. The dentist failed to recognise that Phillip had active periodontal [gum] disease and carried out the implant work without sorting out that problem first. 

Phillip said: “I had no idea that there were underlying issues that needed to be taken care of and I had no reason to doubt Dr Reichel’s expertise. 

“When we got a second opinion, it also showed up that my bone levels were poor and not suitable for implants so he really has made a mockery of professional dentistry.” 

To correct his poor treatment Phillip says that all implants will need to be removed – three have been removed to date at a cost of £600 - a number of bone grafts undertaken before new implants and bridgework can be completed. 

As part of the remedial work Phillip has had to fund three consultations at £240 and have a temporary denture fitted at a further cost of £204. 

“Nobody is helping me cover this. I am gutted that we can’t get compensation for putting things right.” 

There is a General Dental Council complaint ongoing against Mr Reichel who is currently suspended from the GDC and living in Poland. “We have no contact details for him,” said Phillip. 

To make matters worse the dental surgery he was working at advised Philip’s legal team that he was insured by one of the leading providers – DDU – at the time, but they are refusing to co-operate with any investigations.  They don’t have to under current law as they have to be instructed by the dentist before providing information. 

“It is totally wrong,” said Phillip.